
FAQ
When will my order be shipped?
All orders are processed within 24 to 48 hours (excluding weekends and holidays).
Orders placed before 4:00 PM (ET) are usually shipped the same day.
What are the delivery times?
Delivery typically takes 5 to 7 business days, including processing and transit time.
How can I track my order?
Once your order has been shipped, you’ll receive an email with yourtracking number.
You can track your shipment in real time directly on our website or through the carrier’s site.
Is shipping free?
Yes, shipping is 100% free on all orders within the United States.
What is the return period?
You have 30 days from the date of delivery to request a return, whether for an exchange or a refund.
How do I start a return?
Send an email to support@shopniftys.com with your order number and the reason for the return.
A return label (to be downloaded and printed) will be provided after your request is approved.
Who covers the return shipping costs?
- Defective or damaged products: ShopNiftys covers all return shipping costs.
- Change of mind: The customer is responsible for return shipping, and the cost will be deducted from the refund.
Can I request an exchange?
Yes. Exchanges are accepted within30 daysif the item is unused, undamaged, and in its original packaging.
Please contact us by email to receive further instructions.
When will I receive my refund?
Refunds are processed within 7 days after the returned item has been received and inspected.
The refund will be issued to your original payment method.
How can I contact customer service?
- By email: support@shopniftys.com
- By phone: +1(307) 395-6349
- Via contact form: click here
- Hours: Monday to Friday, 10:00 AM – 6:00 PM (ET)
We're Here to Support You
Your experience matters to us. If you need assistance with an order, returns, or product information, our customer service team is available and ready to respond quickly.
Get in touch and we’ll take care of you.


